Privacy Policy

Introduction

Red Hand Research ("we," "our," or "us") is committed to protecting the privacy of individuals who visit our website at redhandresearch.com (the "Site"). This Privacy Policy explains what information we collect, how we use it, and your rights with respect to that information.

By using our Site, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us, including:

• Contact information such as name and email address when you subscribe to our newsletter or contact us
• Order information including shipping address and payment details when you make a purchase
• Communications you send us via email or contact forms

We also automatically collect certain technical information when you visit the Site, including your IP address, browser type, pages visited, and referring URLs. This information is collected via standard web server logs and analytics tools.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders and send related communications
• Respond to your inquiries and provide customer support
• Send newsletters or product updates if you have opted in to receive them
• Improve and maintain our Site and services
• Comply with applicable legal obligations
• Detect and prevent fraudulent transactions and other illegal activity

Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our website, processing payments, and fulfilling orders — bound by confidentiality obligations
• Law enforcement or regulatory agencies when required by law or to protect our legal rights
• A successor entity in the event of a merger, acquisition, or sale of assets, subject to standard confidentiality protections

Cookies and Tracking Technologies

Our Site uses session storage to maintain your age verification status during a browser session. We may also use cookies or similar technologies for analytics and Site functionality purposes. You may disable cookies in your browser settings, though this may affect certain Site features.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Order records are retained in accordance with applicable tax and business record requirements.

Your Rights

Depending on your jurisdiction, you may have the right to access, correct, or delete personal information we hold about you. To exercise any of these rights, please contact us at support@redhandresearch.com. We will respond to verified requests within a reasonable timeframe.

Children's Privacy

Our Site is not directed to individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a person under 21, we will take steps to delete that information promptly.

Security

We implement reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by updating the "Last updated" date at the top of this page. Your continued use of the Site following any changes constitutes your acceptance of the updated policy.